Yesterday, I wanted to make a payment but it said that authorisation failed. Out of blue, my money got deducted and Apple emailed me to update my order status and they said that I have a problem with my payment. I take that as an order for my Apple Pencil but unfortunately it’s not. Apple is still waiting for my payment. Please take this in consideration to fix this. Thank you
Well, if you purchased the pencil from Apple, go back to the Apple website where you ordered the pencil. Scroll down the page, and where you see Apple Store look down that list you should see ‘order status’ or ‘shopping help’. You should be able to sort out your problem there.
Of course. If you are ordering online for either pickup or delivery, you have to pay before the pencil is shipped!
Yes I know about that but I didn’t receive any confirmation receipt after my money suddenly got deducted from my account.
Contact Apple, they will check your order.
Any ways how to contact apple directly?
I got charged even before I bought my apple pencil
