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apple dvd superdrive not recognized by iMac 2021 nor MacBook Pro 2019.


we are using an adapter on new pink iMac, but we constantly get a message that states connect apple USB port to this Mac. How can we fix this?

Posted on Aug 7, 2021 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 9:09 AM

This is becoming a very common complaint with newer Macs. The USB SuperDrive has not been updated since June 2012 and cannot directly connect to a USB-C Mac; an adaptor is mandatory.


Try the other steps in this Apple article:


Get help with the slot-loading SuperDrive on your Mac computer - Apple Support


⚠️ Note that the support article has been archived!


If those fail to help, especially the part about having the "right side up," I recommend returning the drive for a refund and buying an aftermarket model with newer technology and an independent power supply. I am considering this one based on recommendations from senior contributors here:


https://eshop.macsales.com/item/OWC/MR3USD24/


It's advantages over Apple's outdated model are many:


  • It has its own power supply to eliminate low power conditions
  • it is based on proven and reliable tray-load technology
  • It connectivity is USB-3, not the now-obsolete USB-2 of the Apple model
  • The USB cable is a separate part. If it is damaged, you simply get a new cable, not a new drive.
  • USB-3 makes it faster than the SuperDrive.
  • It is US$5 cheaper than Apple's


Not to mention that one does not need a sleek "portable" or "mobile" drive for a big desktop computer like an iMac.






5 replies
Question marked as Top-ranking reply

Aug 7, 2021 9:09 AM in response to DjMorphous

This is becoming a very common complaint with newer Macs. The USB SuperDrive has not been updated since June 2012 and cannot directly connect to a USB-C Mac; an adaptor is mandatory.


Try the other steps in this Apple article:


Get help with the slot-loading SuperDrive on your Mac computer - Apple Support


⚠️ Note that the support article has been archived!


If those fail to help, especially the part about having the "right side up," I recommend returning the drive for a refund and buying an aftermarket model with newer technology and an independent power supply. I am considering this one based on recommendations from senior contributors here:


https://eshop.macsales.com/item/OWC/MR3USD24/


It's advantages over Apple's outdated model are many:


  • It has its own power supply to eliminate low power conditions
  • it is based on proven and reliable tray-load technology
  • It connectivity is USB-3, not the now-obsolete USB-2 of the Apple model
  • The USB cable is a separate part. If it is damaged, you simply get a new cable, not a new drive.
  • USB-3 makes it faster than the SuperDrive.
  • It is US$5 cheaper than Apple's


Not to mention that one does not need a sleek "portable" or "mobile" drive for a big desktop computer like an iMac.






Aug 7, 2021 2:47 PM in response to Allan Jones

Allan Jones wrote:

I am considering this one based on recommendations from senior contributors here:

https://eshop.macsales.com/item/OWC/MR3USD24/

It's advantages over Apple's outdated model are many:

It has its own power supply to eliminate low power conditions
• it is based on proven and reliable tray-load technology
• It connectivity is USB-3, not the now-obsolete USB-2 of the Apple model
• The USB cable is a separate part. If it is damaged, you simply get a new cable, not a new drive.
• USB-3 makes it faster than the SuperDrive.
• It is US$5 cheaper than Apple's

+1 on the OWC optical drive. Actually that's the model I have.


apple dvd superdrive not recognized by iMac 2021 nor MacBook Pro 2019.

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