My MacBook screen is black and the keyboard is working what should i do?
MacBook Pro 13″, macOS 10.15
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MacBook Pro 13″, macOS 10.15
Jamalrashed wrote:
https://discussions.apple.com/content/attachment/90dd2f24-bd82-431c-8028-4ed2ba5840b3
You can test by using an external monitor...(?)
This will tell if your GPU is working, therefore could isolate the issue to the internal display or projector cable.
Go from there, before you get too carried away.
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
See if you qualify here:
Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
Jamalrashed wrote:
https://discussions.apple.com/content/attachment/90dd2f24-bd82-431c-8028-4ed2ba5840b3
You can test by using an external monitor...(?)
This will tell if your GPU is working, therefore could isolate the issue to the internal display or projector cable.
Go from there, before you get too carried away.
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
See if you qualify here:
Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
My MacBook screen is black and the keyboard is working what should i do?