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my desktop turns on but nothing is displayed on the screen. It's just grey.

what can I do to fix this or get all the data off of it



iMac 21.5″, macOS 10.12

Posted on Aug 7, 2021 1:10 PM

Reply
3 replies

Aug 7, 2021 1:56 PM in response to sergiofromca

Your data is on your Time Machine (or bootable clone) backup. If you have not been backing up you are about to learn a painful lesson on why backing up is NOT something you "should" do, backup is imperative and simple. Back up your Mac with Time Machine & OWC Mercury Elite Pro


Your options assuming the issue a hardware problem to get your data:


  • Remove the drive from the computer and put it in an enclosure and move the data to another computer.
  • If you have another Mac available use Target Disk Mode
  • Hire a data recovery service.

my desktop turns on but nothing is displayed on the screen. It's just grey.

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