USB-C digital AV multiport adapter not working
Hi Everyone,
I purchased a 2019 Macbook Pro (new), back in 2019 along with a USB-C digital AV multiport adapter. I used it at the nightclub but it did not work. I used my friend's exact one and it worked. I went back to apple and had an exchange, and it still didn't work. When comparing serial numbers between mine and my friends (his was an older one) there was a discrepancy.
I am wondering are older adapters the only ones that work? I had the same issue last night when DJing. I wanted to bring this up to Apple after I did some crazy trouble shooting but then covid happened.
Thanks
MacBook Pro (2020 and later)