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Must back up my I-phone but I cannot connect to wi-fi...

Hi all,

I am trying to back up my I-phone, I am connected to computer that is connected to Wi-Fi and I-cloud.

I must 'restore factory settings' because the phone it doesn't receive Wi-Fi...

In order to backup the ''phone must be connected to power source and connected to wi-fi''......

I cannot connect due to phone problem.




What do I do?

Is there any other way?


Thanks


iPhone 7

Posted on Aug 9, 2021 1:47 AM

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Question marked as Best reply

Posted on Aug 9, 2021 8:24 AM

To learn "How to back up your iPhone, iPad, and iPod touch" click here --> https://support.apple.com/HT203977


If you want to backup to iCloud you need wi-fi, but backing up to a computer uses a cable. Either way results in a backup for restoring.

1 reply

Must back up my I-phone but I cannot connect to wi-fi...

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