Raise to listen function on Facebook Messenger stopped working

The title pretty much says it but the raise to listen stopped working for voice messages in facebook messenger. I was able to listen a voice message only through the earphone speaker if I raised my iphone 12 on my ear but lately that doesnt seem to work. Whenever i m trying to do it, the voice message continues to play through both speakers and the screen won t even turn temporarily off like when you are on a call for example and you put the phone on your ear. I m not sure if it is messenger's fault or a setting that i ve missed. I reported it several times through the app but nothing has changed for about a month now.

Is there someone that can help?


Thank you in advance

iPhone 12, iOS 14

Posted on Aug 9, 2021 5:26 PM

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Aug 10, 2021 11:49 AM in response to antonis80

Hi antonis80, 


Thank you for using the Apple Support Communities. 


It sounds like you can't hear an Facebook Messenger audio message when you raise the iPhone to your ear and we're happy to help! To isolate this problem, we'd like to know if this issue is happening with the Apple Messages app: Send photos, videos, and audio messages on iPhone.


If the issue is only happening with Facebook Messenger app, then we recommend you visit the Facebook Messenger Help Center page for further assistance.


How to contact an app developer


Have a nice day.

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Raise to listen function on Facebook Messenger stopped working

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