Unable to download item please try again later

Update: Message still comes back. Seems to be not as frequent though. I tried Apple chat again and an Advisor is supposed to call me. If that gets me nowhere, I'm headed to the Apple Store. Hopefully, this weekend.

Hi all,

I've been having this same issue for about 6 months, (iPhone 12). A Google search also led me to this thread. I've done all the things that's been suggested and tried in the previous posts, but alas I still receive the message. @apple... help!

Got a new variation today. Actually seemed to be trying to download something. I must stress that I WAS NOT TRYING TO DOWNLOAD THIS ITEM (whatever it is), though I do have Hamelt as an audiobook (downloaded from the cloud when I transferred stuff to my new iPad ages ago).

Wow, at least your message points to something.  I posted here a bit ago. Since then I have been able to hook up with an Apple rep who is my case manager. It took a lot of work to get to this point. They are working with their engineering dept. trying to figure this out. They are frustrated as well. They've done some advance logging with my phone to see if they can catch why it's happening. It has been a process, but I will say that I've been very satisfied with Apple's customer service and dedication in trying to resolve this issue. I'll post more if and when I receive positive news.

I just saw your post above jstevens4488. Sounds like we're both going through the same process. Cool!

I was on the phone with Apple support for an hour today. They are running a diagnostic for the next 24 hours on my phone to troubleshoot the pop-up. This evening, it appeared four times within 2.5 hours in different applications. Apple support is supposed to call me on Sunday to discuss results of diagnostic and discussion with engineers.

The icons for the apps were faded if I remember correctly. Their appearance was distinctly different looking than adjacent apps as if to call attention to it. Sorry I don’t remember specifically how the appeared.

I've been quietly monitoring this forum as I've dealt with this for going on a year now. I find it to be sort of insane that internal Apple engineers cannot get to the root of the issue. Makes you wonder if they are really looking to sort this out or what is really going on. How difficult can it be to see what triggers this message if you engineer or write code?

Ahh, to go back to the original Apple days under Jobs when everything worked perfect or when bugs were dealt with swiftly.

I thought I had the issue resolved in my case because it stopped for about a week but then I got the message again once this morning. It is frustrating that Apple has not floated any possible reasons or a fix after all this time. It’s only been since I upgraded to IOS 15 for me but it sounds like a lot of you have been dealing with it for a much longer time.

Have same issue now for a few months with my 11 pro max and it’s driving me crazy. Did a restart from iCloud backup and still nothing. Would love to get rid of this pesky issue if anyone has some input.

Yes. Much prior to iOS15. This has been an issue for awhile to be honest. I thought if enough people complain they would push through a fix fast. Now after monitoring this forum and refreshing the page daily, I am pretty blown away that Apple simply hasn't nipped this in the butt. The root of the issue must be more complex or the right department hasn't looked into seeing the root of the prompt and undoing it. Either way, there are no actual solutions here as of yet just more and more users experiencing this.

This has been going on with my iphone xr for about 3 months and it’s driving me nuts. I even did a full restore and downloaded a recent back up and it is still happening. At this point i guess i have to live with it as the only thing else i can think of is to get a new **** phone, but who can afford that these days?!

I’m on iPhone Xs with 15.1 iOS. Been having this issue for the last week. I’ve not requested to download anything. I’ve done everything everyone else has. Years ago I worked with a retired Air Force Colonel who told me when all else failed, pilots would turn everything off and on. I’m thinking the equal with an iPhone is to take note of all the apps I use, and restore factory settings. This has been that annoying. before I do, has anyone else tried that?

Thanks for the update and the time with Apple engineers. If they can't figure this out, well that would just be crazy to me. It must be tens of thousands of users dealing with this at this point and I'm sure this forum is just a small sample of people discussing the issue.

I’m viewing this discussion on my mobile device, but if you sign in to to the support site to view it, at the bottom of the screen/discussion replies is a black bar with the word “Following” - tap it to unfollow.