iMac slow
my mac does not respond on time when I click to open an app.can you help?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my mac does not respond on time when I click to open an app.can you help?
Thanks for the report. The reason your iMac is very slow is due to the 5400 rpm hard drive. Very slow. If you use an external SSD and run macOS from that, it will make your Mac 10 to 80 times faster for storage, depending on what external SSD you buy. For more info, instructions, and what external SSD to buy, please read: How to Setup and Use an External SSD as y… - Apple Community.
Cheers,
Jack
Thanks for the report. The reason your iMac is very slow is due to the 5400 rpm hard drive. Very slow. If you use an external SSD and run macOS from that, it will make your Mac 10 to 80 times faster for storage, depending on what external SSD you buy. For more info, instructions, and what external SSD to buy, please read: How to Setup and Use an External SSD as y… - Apple Community.
Cheers,
Jack
Welcome to the Apple Support Communities.
I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:
Cheers,
Jack
I got a Report from EtreCheckPro as you suggested.
EtreCheckPro version: 6.5.1 (6F003)
Report generated: 2021-08-10 15:16:27
Download EtreCheckPro from https://etrecheck.com
Runtime: 7:18
Performance: Below Average
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Low performance - EtreCheck report took an unusually long time to run.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (Retina 4K, 21.5-inch, 2017)
iMac Model: iMac18,2
3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
Video Information:
Radeon Pro 555 - VRAM: 2 GB
iMac (built-in) 4096 x 2304
Drives:
disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 229.75 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 546 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used)
disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used)
disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used)
disk1s6 - Update (APFS) (Shared - 3 MB used)
disk2 - WD Elements 2621 2.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - WD (Journaled HFS+) 2.00 TB (1.13 TB used)
Mounted Volumes:
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
1000.00 GB (Shared - 229.75 GB used, 766.04 GB available, 748.16 GB free)
APFS
Mount point: /System/Volumes/Data
disk1s2 - Preboot [APFS Preboot]
1000.00 GB (Shared - 546 MB used, 748.16 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s4 - VM [APFS VM]
1000.00 GB (Shared - 5.37 GB used, 748.16 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s5s1 - Macintosh HD [APFS Snapshot]
1000.00 GB (Shared - 15.33 GB used, 766.04 GB available, 748.16 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s6 - Update
1000.00 GB (Shared - 3 MB used, 748.16 GB free)
APFS
Mount point: /System/Volumes/Update
disk2s2 - WD
2.00 TB (1.13 TB used, 865.32 GB available, 865.30 GB free)
Journaled HFS+
Mount point: /Volumes/WD
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 1.77 TB available
System Software:
macOS Big Sur 11.5.1 (20G80)
Time since boot: About 4 hours
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Old Applications:
20 x86-only apps
Kernel Extensions:
/Applications/Wondershare Filmora9.app
[Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9)
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 188 Apple tasks
[Running] 138 Apple tasks
[Other] 2 Apple tasks
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 170 Apple tasks
[Running] 145 Apple tasks
[Other] 2 Apple tasks
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-08)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-08)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-28)
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11)
User Login Items:
[Not Loaded] KakaoTalkHelper (App Store - installed 2021-08-05)
Modern Login Item
/Applications/KakaoTalk.app/Contents/Library/LoginItems/KakaoTalkHelper.app
Internet Plug-ins:
AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-07)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-07)
Safari Extensions:
Grammarly for Safari (App Store - installed 2021-07-27)
Backup:
Auto backup: Yes
Destinations:
WD [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 80
Oldest backup: 2019-09-25 17:56:01
Last backup: 2021-08-10 13:55:16
9 local snapshots
Oldest local snapshot: 2021-08-09 16:06:48
Last local snapshot: 2021-08-10 14:28:12
Performance:
System Load: 1.22 (1 min ago) 1.33 (5 min ago) 1.26 (15 min ago)
Nominal I/O speed: 35.97 MB/s
File system: 43.67 seconds
Write speed: 66 MB/s
Read speed: 66 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 9 %
Idle: 85 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
system_profiler (2) 24.90 % (Apple)
EtreCheckPro 14.34 % (Etresoft, Inc.)
trustd (4) 6.62 % (Apple)
com.apple.photos.VideoConversionService 5.58 % (Apple)
WindowServer 4.50 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 599 MB (Etresoft, Inc.)
system_profiler (2) 534 MB (Apple)
com.apple.WebKit.WebContent (5) 500 MB (Apple)
MTLCompilerService (24) 223 MB (Apple)
backupd 166 MB (Apple)
Thanks for your advising.
iMac slow