CarPlay Stops working in 2019 VW Jetta. Get message "Apple iPhone connection was canceled"
Every week or so the Apple CarPlay in my 2019 VW Jetta stops working due to the phone failing to connect via the USB cable. I get the message "Apple iPhone connection was canceled".
- Tried multiple phones and got the same message.
- Tried resetting the factory settings on the VW media system for the App Connect (Settings -> Factory Settings -> App Connect)
- Powered off car and back on
- Powered down phone and restarted
- Made sure Siri was enabled
- Made sure the enable CarPlay when locked slider was set to enabled
- Deleted the Car from the iPhone CarPlay settings
- Was using a genuine Apple lightning to USB cable
I switched to another Apple cable that I had and it is now working again. But I did this same thing two weeks ago when I had the issue and switched to the cable that I just removed. Both cables are in good condition. Had a new third party cable in there that worked for two months and then had this issue.
So it seems after some time the cable has to be swapped out for a different but not necessarily new one but I will keep monitoring the situation to see what gets it to work again. Anyone else having this inconsistency with the VW Jetta CarPlay?