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Face Id issue after update

Hi there. I recently updated my iphone XS to ios 14.7.1. As soon as it updated to latest version, my face id stopped working. Its popping an error ‘Face id is not available. Try setting up later’. I’ve tried everything except the hard reset. It was working just fine before the update. Kindly let me know if its a hardware issue or a software bug.

iPhone XS, iOS 14

Posted on Aug 11, 2021 3:45 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2021 8:19 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


2 replies
Question marked as Top-ranking reply

Aug 11, 2021 8:19 AM in response to Ahsankhan01

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


Face Id issue after update

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