Not receiving messages from iPhone users to Android phone

I recently transitioned from an iPhone to an Android phone. I turned off imessage on my old phone and deregistered my number with Apple. However, I am still missing many texts in group chats from friends who have iPhone. We have deleted old threads and started new ones. Why is this happening? Does my friend need to change a setting on her phone?

iPhone 7, iOS 14

Posted on Aug 11, 2021 10:11 AM

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1 reply

Aug 11, 2021 10:32 AM in response to EkennedyPhoneProblems

EkennedyPhoneProblems wrote:

I recently transitioned from an iPhone to an Android phone. I turned off imessage on my old phone and deregistered my number with Apple. However, I am still missing many texts in group chats from friends who have iPhone. We have deleted old threads and started new ones. Why is this happening? Does my friend need to change a setting on her phone?

They should delete and re-add your number, if that doesn't work, then you need to let your phone carrier know, MMS is their feature.

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Not receiving messages from iPhone users to Android phone

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