Apple TV audio/video sync issues

I didn't know about this until it was too late to return the device. I don't think apple has it on its radar. At some point Apple could acknowledge the problem. I have two problems with audio on my apple tv. It doesn't work with my samsung tv and this is a widely known problem and then when sound does work its out of sync. Just a shame. I revert to my roku a lot when I can't stand the sound being so far off the video.

I think it’s with certain hardware combinations and they are aware but it’s not worth their time to fix. It won’t effect them as much as someone mentioned earlier. Most people aren't having issues at all. They have no incentive to help us here.

I have tried multiple factory resets and I’m using HomePods so my sound bar isn’t even in the mix here. Someone mentioned it isn’t exclusive to LG….I don’t think it is. I think it’s exclusive to certain hardware specs that all the effecting tvs seems to have in common. Some Samsungs and even some Sonys. But let’s be honest here, the majority of people in here have an LG tv with Dolby

I’m an Apple lover across the board and have been an avid techie my entire life, unfortunately there is something weird going on with my Apple TV 4K Netflix and HBO, exactly as you have stated. I have tried everything and beyond but cannot resolve the voice sync issue…with my vast experience, it is my opinion that only Apple can possibly solve this by being dedicated to this in a formal manner.

there are some temporary fixes here and there but within minutes or so the voice starts lagging again.

Apple, we all love you and embrace our lives with your superior products, please can you dedicate an in-house team to solve this problem as it’s not enjoyable at all to watch Netflix or HBO.

Peace🙏

I’m using air pod pros and the video and audio is not in sync right now. It’s also not been in sync even after I did a manual reboot of the Apple TV. This has happened before. This doesn’t occur with roku no where near as frequently.

Somehow my settings got changed back to stereo 5.1 - I had to reboot my sound bar a couple of times and the sound was coming out of my tv speaker.

Anyway, I went to watch Netflix - no sound on the show just on the preview trailer which I am sure isn't 5.1 or better.

Doesn't work - total garbage.

Experiencing same issue with all live services. Makes viewing intolerable.

Happening to me too across multiple apps including Apple TV+.

after updating the iOS, my tv starts going out of time when I AirPlay the sound. It skips and the audio gout awry within 10 seconds and never catches back up.

I tried the sync, but no luck. It syncs to the TV sound not with the Bose speaker.

I have not yet but that is my next step.

How did you get 15.1? Mine is on 15 and says up to date.

installing now, thanks

Yes it’s ridiculous. Hey Apple - take your head out of your ***** and fix this. This is like first gen Fire Stick ****. Embarrassing.

I have the same issue. Happens on YouTube and twitch. Please help

On it now Cheers Mate ! 🤞