Apple TV audio/video sync issues

I’m having issues with my brand new AirPod Max headphones and Apple TV on 15.1.1 Serious out of sync audio and video. Just playing anything from Apple TV + through the TV speakers also has sync issues. Non Apple content through other apps on Apple TV also have the sync issues but seem less out of sync. Never had these issues pre the recent Apple TV software updates.

I’m really sick and tired of testing and retesting my audio settings. This is happening all the time lately.

Is Apple TV causing the out of synch problems with the streaming services?

Could someone tell me what the problem is because I have tried all the suggestions in this forum and the sound stays in synch for about 5 mns and then goes out of synch again and again.

Didn’t the writer just say audio format is not and does not solve the issue? Do you guys read the posts or just hover over familiar keywords like “audio” “video” “lag” Apple needs to fix this immediately it’s absurd that a product of this price tag has these ridiculous syncing issues.

Very strange I connected one of my Soundlink Micro in stereo mode with a new Soundlink Micro and they are in sync…!

I reconnect the two Micro that were unsync in stereo mode and they are now in sync…!

Dont know what to think is going on…

I have had this issue with all generations of Apple TV and ultimately just have to live with it. I have reached out to the apps (Eg Great Courses) and they act like it’s the first time they are hearing of the issue. Restart and cross your fingers.

I have a brand new AppleTV and hdmi cable ordered with the AppleTV and have out of sync audio on youtube. It has not been a problem on my older AppleTV. Tried to change audio and video settings. Nothing works. Very frustrating

Same here, bought some high speed 8k hdmi cables as suggested elsewhere and no joy, Netflix, Apple TV and prime all work without issue but YouTube, iPlayer, My5 all4 etc are just stuttering and going out of sync. A reboot fixes the issue for 5 minutes then back to out of sync. This issue only happened post latest update (it was there prior but it took days to go out of sync in the past.

I thought initially it was my setup, Phillips ambilight tv with Sonos playbasr for sound but since the Apple TV update it’s not unusable. Went to the apple store and they said “well don’t use the apps causing the issue!” I had to laugh…. Seriously though sort your sh*t out apple as this is a total joke, just rollback the update or push out a fix!!!

Ya know I subscribe to another thread on these forums about the sound completely not working when dolby atmos is enabled (by default it is) with Samsung Tvs. I have to wonder if the Apple TV isn't a product that is maintained within the Apple ecosystem. There are plenty of complaints about this and the other issue with no resolution or even comment from Apple but for standard "reboot and see if it fixes the problem" responses. Shameful.

I am having this issue on the two apple tv 4ks that I own.

It happens when watching on the first TV that uses Homepods as the speakers. The 2nd TV is using a Sonos Arc soundbar. Thirdly, it happens on both TVs when using my Airpods as the sound source.

I can get rid of the lag by rewinding the content but the lag is introduced about 10 - 15 mins later

I have the same sync issues across different streaming platforms (Netflix, HBO Max) and have a Samsung TV so it's the Apple TV 4K. I have tried to calibrate the sound but this only fixes it temporarily... after about 20 minutes the TV is out of sync again.

Apple really needs to fix this... very annoying.

I have only ever used my Apple tv this way. HDMI from Apple TV directly to my TV and this has been an ongoing issue for months. Usually turning it off and back on will fix the issue for the show I’m currently watching but soon as it’s over and I go to another app or show my sound is gone completely. I have done a factory reset, restarted, new hdmi cable and nothing seems to fix it! Soooo frustrating to say the least.

My Apple TV is connected to my vizio TV with the HDMI. This has been an ongoing issue for months over here. I have tried everything including factory reset, restarting it, and turning it off constantly. It will start working after I have turned it off a couple times. But soon as I exit out of ANY app I no longer have sound. I do not even hear the clicking of the remote anymore even though it is on.

I tried this and still no luck… I contacted the dev team of the a+e apps and they told me that it was a known issue and there wasn’t anything they could recommend. When I updated the Apple TV the problem got worse forcing me to factory reset. I’m running the recommended belkin hdmi as well. I’m all out of ideas.

Yes, I have a 2017 LG 4K tv & today the audio issue appeared when I went to watch Green Mile. Now audio delay occurs on AMC app & my Apple TV app downloaded onto my LG tv, as I tried to watch Green Mile on my TVs Apple atv app but had same delay as when using the Apple TV box. WTH?

They kinda have to, otherwise they’ll lose on future sales if their hardware/software is unable to payback movies properly. It’d utterly decimals any sales of movies/tv shows/ Apple TV boxes if you can’t use them. It completely makes sense they’ll fix or they are not a $3 trillion dollar company but a $2,000 one. If they want to make money off iTunes Store for movies /tv shows or on apple boxes, it will be fixed. Kinda obvious. Just a matter of when.