New Apple pencil connects and disconnects immediately..

I bought new iPad air 3rd gen and new Apple pencil 1st gen last year. Never used both due to pandamic reasons. Today I charged pencil over night with iPad charger. In the morning While I connect for 1st time it paired smoothly but after connected it's disconnecting immidiatly and it repeats Everytime I tried to connect.. never used it at least ones.. it says "pairing unsuccessful please check device power on and in range" even though it's fully charged and close to it.

Posted on Aug 11, 2021 11:24 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 2:02 AM

Here is one of the better troubleshooting guides for the Apple Pencil - that may be helpful in working through common issues.

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Your Apple Pencil is exhibiting symptoms of a dead battery - that will not accept or hold any charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery. Whilst nobody should advocate external heating of any Li-ion battery, gentle external heating of the tiny Pencil battery is unlikely to cause concern.


I hope this information proves to be helpful in both diagnosing and resolving the problem.



Similar questions

4 replies
Question marked as Top-ranking reply

Aug 12, 2021 2:02 AM in response to Surender.teljeru

Here is one of the better troubleshooting guides for the Apple Pencil - that may be helpful in working through common issues.

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Your Apple Pencil is exhibiting symptoms of a dead battery - that will not accept or hold any charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery. Whilst nobody should advocate external heating of any Li-ion battery, gentle external heating of the tiny Pencil battery is unlikely to cause concern.


I hope this information proves to be helpful in both diagnosing and resolving the problem.



Aug 11, 2021 11:35 PM in response to Surender.teljeru

Surender.teljeru Said:

"New Apple pencil connects and disconnects immediately..: I bought new iPad air 3rd gen and new Apple pencil 1st gen last year. Never used both due to pandamic reasons. Today I charged pencil over night with iPad charger.[...]"

-------


Troubleshooting Apple Pencils:


Use these Links:

Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make sure that Bluetooth is enabled


Be certain there is power to your Apple Pencil


Successfully pair and charge your 2nd Generation Apple Pencil

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Apple pencil connects and disconnects immediately..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.