iPhone 7 no service and carrier update needed???

Why does my phone say by no service and carrier update requires… but when I go to update phone it is up to date and under carrier it says error???

iPhone 7, iOS 14

Posted on Aug 13, 2021 8:20 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2021 8:25 AM

kalan145 wrote:

Why does my phone say by no service and carrier update requires… but when I go to update phone it is up to date and under carrier it says error???

First, as you have an iPhone 7, check this out→iPhone 7 Repair Program for "No Service" Issues - Apple Support


If your phone doesn’t qualify (it must be an A1660) Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

2 replies
Question marked as Top-ranking reply

Aug 13, 2021 8:25 AM in response to kalan145

kalan145 wrote:

Why does my phone say by no service and carrier update requires… but when I go to update phone it is up to date and under carrier it says error???

First, as you have an iPhone 7, check this out→iPhone 7 Repair Program for "No Service" Issues - Apple Support


If your phone doesn’t qualify (it must be an A1660) Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

Aug 13, 2021 8:21 AM in response to kalan145

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 no service and carrier update needed???

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