Does anyone else have this problem with their USB-C ports ?

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Level 1

13 points

Does anyone else have this problem with their USB-C ports ?

I am using a MacBook Pro M1, and seem to have an issue with the second USB-C port.

I can plug any USB-C accessory in to the port and it does not detect.... BUT HERES THE KICKER ....

When I unplug it and turn the accessory over 180 degrees/ flip it and plug it in again it works ?

Tried this with the charging cable, lightning to usb-c and hyper drive, all of them returned the exact same outcome. also to clarify its the set end just turned over.

my understanding is that usb-c doesn't need a specific orientation ?

Please help i'm soo frustrated, seems like I got a dud computer.....

MacBook Pro 13″, macOS 12.0

Posted on Aug 13, 2021 8:35 AM

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Answer 1

Alex_R_T Author

Level 1

13 points

Aug 30, 2021 1:04 AM in response to Mesralyn

So it seems that it is possible depending on your conditions that with dust and humidity the one side of the port develops a bit of a layer over the contact point which doesn’t allow the conductor to pass a current.

Took mine in and they used a soft tooth brush with 100% alcohol and that has fixed the issue!

be sure not to use too any liquid other than 100 % alcohol otherwise it will damage the port, best bet is to take it in though as they will know exactly how to clean it !

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Answer 2

Aug 13, 2021 3:47 PM in response to Alex_R_T

That's strange.

Since it's still under warranty and also because USB-C ports are all connected to the energy circuit, I'd say you better take it to an Apple Store or Authorized for a proper check.

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Answer 3

Mesralyn

Level 1

8 points

Aug 29, 2021 10:02 PM in response to Alex_R_T

I just began having this problem with my iPad A2316. When I got it several months ago there were no issues. I thought it was a bad cable but purchased new one and the problem persists.

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Does anyone else have this problem with their USB-C ports ?

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