Disney digital movie code redeemed but not showing up in iTunes

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Disney digital movie code redeemed but not showing up in iTunes

I redeemed my Disney Doctor Strange digital movie code in https://redeemdigitalmovie.com/ yesterday and chose iTunes as provider. The code was redeemed successfully.

However, I could not find Doctor Strange in my library.

I went back to https://redeemdigitalmovie.com/ and entered my digital code again, it said my digital movie code has already been redeemed in iTunes and watch now on iTunes.

Please help!!!

Windows, Windows 10

Posted on Aug 13, 2021 8:53 AM

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Answer 1

ManJor

Community Specialist

Aug 14, 2021 10:25 AM in response to pvn_97

Hey there, pvn_97!

We appreciate you reaching out on Apple Support Communities. It looks like you redeemed a digital movie code, but you’re unable to see that in your iTunes library. We’d be happy to help get you pointed in the right direction!

In this case, it would be best to reach out to Apple directly regarding the purchase using: Get Support

Have a great day!

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Disney digital movie code redeemed but not showing up in iTunes

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