How to install a Laser jet pro M15a printer in my iMac and MacBook?
did anybody solve the problem before?
[Re-Titled by Moderator]
did anybody solve the problem before?
[Re-Titled by Moderator]
Welcome to the Apple Support Communities.
First, delete all HP software. Next, Reset the Mac printing system to solve a problem - Apple Support. Finally, Add a printer on Mac - Apple Support.
Cheers,
Jack
Welcome to the Apple Support Communities.
First, delete all HP software. Next, Reset the Mac printing system to solve a problem - Apple Support. Finally, Add a printer on Mac - Apple Support.
Cheers,
Jack
Hi,
There is an HP Easy Admin tool for Mac that allows administrators to download drivers without a connected printer. If there is a problem with HP Easy Start or HP Smart, you may want to try this tool for HP LaserJet Pro M14-M17 drivers.
https://support.hp.com/us-en/document/c06164609
As always when testing printer drivers, make sure that (multiple) backup copies of important files (documents, photos, et cetera) are available before you start.
Hello, mariagrazia298.
Have you downloaded the latest driver(s) for your OS version from the HP website?
What problem are you having?
Are you getting any sort of error message?
Reset the Mac printing system to solve a problem - Apple Support:
https://support.apple.com/guide/mac-help/reset-mac-printing-system-solve-a-problem-mh14001/mac
Do you have any anti-virus software running on your Mac?
If so, disable or uninstall it before you try to install the printer driver.
How to install a Laser jet pro M15a printer in my iMac and MacBook?