how to Clear my storage

my iMac is extremely slow always showing the rainbow circling. has anyone had a good experience with bringing the computer back to factory settings and then adding what they want back on? I store my pictures on an external drive, have time machine on an external drive. I use google docs. I've tried managing my storage and nothing works. thanks in advance!

iMac 21.5″ 4K, macOS 11.2

Posted on Aug 13, 2021 2:00 PM

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1 reply

Jack-19

Level 8

46,278 points

Aug 13, 2021 2:02 PM in response to stefanielyn1108

Welcome to the Apple Support Communities.

First, please generate an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:

Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities.
Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.

Cheers,

Jack

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how to Clear my storage

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