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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My songs on apple music keep glitching. It’ll stop the song then play and then the song will start skipping and the only way i’ve been able to fix this is by closing out the app and starting over but it continues to happen. I’ve tried deleting the app and then redownloading and it still happens.
Hello taylorf23,
From your post it appears you are having an issue playing tracks from Apple Music.
If you are streaming the music, then it is important to have a solid internet connection.
If you download a track to your device, does it play uninterrupted?
If it does, then we would recommend isolating the issue to either cellular or Wi-Fi. Do this by tapping on Settings > Wi-Fi and toggling Wi-Fi off. This forces the device to use cellular data. Test and note the results.
Next, toggle Wi-Fi on and tap on Settings > Cellular and toggle Cellular Data off. This will allow you to test using Wi-Fi only.
The results of these tests should isolate where the problem is.
Have a good day.
Hello taylorf23,
From your post it appears you are having an issue playing tracks from Apple Music.
If you are streaming the music, then it is important to have a solid internet connection.
If you download a track to your device, does it play uninterrupted?
If it does, then we would recommend isolating the issue to either cellular or Wi-Fi. Do this by tapping on Settings > Wi-Fi and toggling Wi-Fi off. This forces the device to use cellular data. Test and note the results.
Next, toggle Wi-Fi on and tap on Settings > Cellular and toggle Cellular Data off. This will allow you to test using Wi-Fi only.
The results of these tests should isolate where the problem is.
Have a good day.
Hello taylorf23,
If you have worked through those steps and are still having an issue, we would recommend reaching out to Official Apple Support.
Have a good day.
Thank you for responding but the problem happens even if i’m connected to my wifi. This has been happening to multiple people so i think it’s an apple music problem not my phone problem.
Apple Music glitching
