Unable to Load Items

For older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer, larger screen iPad models, without a Home button, try the new hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.

1. Press and release the volume up button.

2. Then immediately press and release the volume down button.

3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.

Best of Luck to You!

We can't do much of anything for you, currently.

A little hard to help you when you provide NO information about your iPad.

Here are my questions to you.

What year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in small print, right under the larger bold print “iPad”.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.

And what “items” is this message referring to?

Please attempt to answer all questions asked.

Thank You.