iTunes prompted me to update it. I downloaded it from the Microsoft Store. When I tried to launch it, I got "Your Previous version must be removed before continuing." I said yes and then received "iTunes could not remove previous installation. Remove it using the Programs and Features Control Panel." I did that, but it did not uninstall. So I cannot use iTunes until this is resolved.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Cannot uninstall previous version of Apple Mobile Device Support from my Windows 10 PC
