Cannot access my invitation

Hey Mozamb,

If we understand correctly, you are not able to accept an invitation to join a family group. If you have another device you can try to accept the invitation from there.

Which device have you been trying to accept the invitation from?

"Join a family group

Accept or decline an invitation to join a family directly from your device. You'll get an invitation sent to you by email or in a text message. Then you can respond right from the invitation. If you miss the email or text invitation, no problem. You can respond from your device Settings or System Preferences.

On your iPhone, iPad, or iPod touch

Go to Settings, tap your name, then tap Invitations.

To accept an invitation, follow the onscreen instructions. When you join a family, you might be asked to confirm your account information and to opt-in to any features or services your family set up.

On your Mac

Choose Apple menu  > System Preferences, then click Family Sharing. If you're using macOS Mojave or earlier, choose Apple menu  > System Preferences > iCloud, then click Manage Family.

To accept an invitation, follow the onscreen instructions. When you join a family, you might be asked to confirm your account information and to opt-in to any features or services your family set up.

If you can't accept the invitation

If you can't accept the invitation, see if someone else joined a family with your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year."

Set up Family Sharing

Please don't hesitate to let us know if you need additional assistance.

Thank you for using Apple Support Communities. Have a good one.

Hey Mozamb,

Thank you for using Apple Support Communities. Due to the nature of your issue, you Amy find more information by contacting us directly using this link. Contact Apple for support and service

Take care.