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FaceTime calls on iPhone don't connect when wearing my Apple Watch

My iPhone 12 will not connect to a FaceTime call if I am wearing my Apple Watch. The only way to connect to the call on my iPhone 12 is to make sure that my Apple Watch is off.


[Re-Titled by Moderator]

Posted on Aug 16, 2021 3:23 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 4:07 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 16, 2021 4:07 PM in response to Frecklefred

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Aug 16, 2021 4:18 PM in response to javaliga

I have done those things. I cannot either make or receive FaceTime video or audio calls through my iPhone if my Apple Watch is connected. The only way I can do it is if I turn off the Apple Watch and leave it off while accepting or Making FaceTime calls. I have no problems making or answering regular calls with the iPhone or through the watch. Just FaceTime on the iPhone

FaceTime calls on iPhone don't connect when wearing my Apple Watch

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