beany129,
Thanks so much for following up with us.
Just to confirm, did you have a chance to go through the steps outlined in the article we provided in our previous reply? If so, did those steps seem to help improve the issue at all?
Which device are you using your AirPods with? If you use them with another device, does the same issue occur? Switch your AirPods to another device
If you use your AirPods with an iPhone, does adjusting the audio balance under Settings > Accessibility > Audio/Visual > Balance help? More about that here: Adjust audio and visual settings on iPhone
Thank you!