Unbearable stuttering when watching Apple TV+

That indicates an issue with the connection. Other streaming services adapt to the connection and can adjust to a very low rate whereas Apple will require a higher consistent connection. Other devices working does not rule out the network.

Use speedtest app on Apple TV to see the current internet speed being received

Run a diagnostic report on computer using istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks

Try ethernet

I solved problem by rebooting my Apple 801.ac AirPort Extreme. I noticed AppleTV+ Service was also the only very slow service on my smart TV, pointing to the house router. Something on the router was interfering only with AppleTV+.

I can now confidently report that Apple TV + service now works flawlessly since upgrading to TVOS 15 on a 2021 AppleTV 4K box. This is odd since the app on my LG tv also showed problems when I tested it. I have not since tested other Apple TV’s in house nor smart TV apps.

Updated AppleTv to 15.0. Smooth and clear so far. Not really expecting it to fix permanently but fingers crossed.

I have this same issue on my iPad and iPhone. It’s not just in the streaming; I can’t download episodes either. What would take Disney+ Or Amazon Prime Video 2-3 minutes to download will NEVER download with tv+, and streaming is all stuttering and stopping every few seconds. It’s unbearable. Restarting devices doesn’t work. The network is consistently in the 90-110 Mbps download speeds on Speedtest. My WiFi is 802.11 ac. I’m pretty sure this is an apple issue, not a device issue or a network issue.

I am having the same issues. I have an extremely stable 230 Mbps connection and have zero issues with any other streaming services, nor streaming 60mbps video files on my local network.

Apple TV+ content is the only content we watch that doesn’t sit at the highest quality the whole time. Ted lasso, morning wars and foundation all fluctuate between about 720p, 1080p and short bursts to 4K.

Trying the same content through the Apple TV + apps on my PS5 and LG TV have the same results. I’m convinced it’s a server issue.

I upgraded my HDMI cable and the problem is gone, 2 hours worth of shows so far without a glitch. Maybe they changed something? Anyways, so far so good. Maybe worth a shot for you guys?

Other services don’t need as high a rate and will adapt to lower connection rates. Not able to replicate on my system and no indication of any widespread issue occurring for most users.

Internet connection is one factor, and also best to verify the local network and then contact Apple support for further troubleshooting.

I find it funny that all the apple responses always point to it not being an Apple problem.

I work in the AV industry and I've heard this response before form Manufacturers, it's always someone elses issue or it's the "firs time" they've heard of it. We employee IT professionals at our shop & every one of our people can second the issue as stated by the gent who started having issues in August, Almost Always Apple content exclusively, any device any of us have be they Roku or Apple. (all other services streaming HDR at similar rates as Apple have no issues )

None of us have less than 100mbs, all have current hi-end gear and to a person the same issue.

I might add multiple households, usually one connection running at a time, all are hard wired.

"Finch" last night was a painful experience, but not as bad as usual.

Ok, then I would suggest contacting Apple support.

New HDMI high quality HDMI cable worked for me. I use a Roku streamer pro.

I have checked my internet connection. The same problem has happened on my Apple TV 4k device - and only with the Apple TV+ content and does not happen with content from NetFlix, YouTube, Amazon Prime, Disney Plus, Paramount+, etc.

My network connection sustains 600Mbps but usually can burst to 900Mbps and the content needs less than 5Mbps

This seems to be a specific problem with content from Apple TV+

AppleTV+ app is definitely a problem. In fact I can watch most of Ted Lasso with only occasional buffering but The Morning Show is impossible to watch. Both on AppleTV+

I might need to drop the service