I cannot add my printer HP 2060
I cannot add my printer HP 2060 with this latest macos big sure version 11.5.2
MacBook, macOS 11.5
I cannot add my printer HP 2060 with this latest macos big sure version 11.5.2
MacBook, macOS 11.5
Hello,
To begin with, it may be a good idea to reset the printing system. Does the operating system offer a suitable driver to use?
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
If necessary, you could check whether the Dec 11, 2020 HP Printer Drivers v5.1 for macOS (https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US) package from Apple would change anything. Look for something like the HP Deskjet Ink Adv 2060 K110 2.3.2 driver mentioned in the referenced Printer and scanner drivers for Mac - Apple Support article.
Here is a link to the hopefully correct support page for your printer,
https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-ink-advantage-2060-all-in-one-printer-series-k110/4157434/model/4157334 You will probably see a notice that they can't find drivers for your printer.
If you click on Choose a different OS then select macOS you will see that this printer was
last supported in Mac OS X 10.10 Yosemite which was released in 2014.
Have you just upgraded to macOS Big Sur, you are supposed to check that any third party software or hardware is
compatible with the new OS before you upgrade.
Which OS did you upgrade from, if you were using a newer OS than Mac OS X Yosemite then you have been lucky it has continued to work. From macOS Catalina 10.15 onwards macs no longer run 32bit apps or extensions and this will include
printer drivers so this could be the issue here as well.
Hello again,
Please note that the Dec 11, 2020 download from Apple (link in my previous message) has been known to work with Big Sur in a number of other cases, so you may want to try it. Make sure that backup copies have been made of all important files (documents, photos, et cetera) before you test drivers.
I thank you for your answer Sir. I already did visit the HP Printer website and showing the result like your answer above.
And yes, I updated from Catalina. So, what should I do? Do I have to downgrade my OS? How to do that?
And maybe you could answer my next problem, that, after upgrading OS to big sure version 11.5.2, why the bluetooth isn't working anymore?
Many thanks.
And the bluetooth is not working
I cannot add my printer HP 2060