Transferring your Apple Watch cellular to a New Service

I switched services and I’m trying to set up cellular on my Apple Watch series 6 and every time I try to set it up with the Watch app, it says “connection to the server was lost.” Anyone else have this issue?

Apple Watch Series 6, watchOS 7

Posted on Aug 17, 2021 7:11 AM

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1 reply

jeffd55

Community Specialist

Aug 18, 2021 7:22 AM in response to marzoirark167

Hello jess.estadt,

Thank you for using Apple Support Communities.

We understand that you are trying to set up your Apple Watch on a new cellular network. You are getting an error message that the "connection to the server was lost". It looks like you've reviewed the following support article to set up cellular on the Apple Watch. Note from the "Before you start" section, "Your iPhone and Apple Watch must use the same carrier, and you must be within your carrier's network when you set up cellular on your watch."

Set up cellular on Apple Watch - Apple Support

Best regards.

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Transferring your Apple Watch cellular to a New Service

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