Family Calendar no longer available for non-owner in family group

Question

Family Calendar no longer available for non-owner in family group

My wife and I have been using the shared Family calendar for years. Yesterday, it disappeared from the Calendar app on all of her devices (iPhone SE 2nd gen and iMac OS Sierra). It seems to have coincided with her updating her phone's IOS, but that really doesn't explain why its been dropped from her Mac, too. I have verified that we are both logged into iCloud and I am using my wife's correct Apple ID. The calendar is not just hidden - it is not in the list of available calendars at all. All other aspects of Family Sharing seem to be working, just not the Calendar.

Posted on Aug 17, 2021 8:49 AM

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Answer 1

Top-ranking reply

Craig Fairley Author

Level 1

4 points

Aug 20, 2021 5:06 AM in response to mario49

As a follow up to this issue, it turns out that there was an invitation to share the calendar that had been deleted/broken. I can't confirm it, but I think it was the IOS update that broke the relationship. FYI The setting is found on the family organizer's phone under Settings > Calendar > Accounts > iCloud > Family Sharing. From there you can Add Member to re-invite the other family member(s). It took two Apple Care reps, a call back after more research and a total of more than 2.5 hours on the phone to resolve, so I think it must be something new.

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Answer 2

jdo_apple

Community Specialist

Aug 18, 2021 7:58 AM in response to Craig Fairley

Hello Craig Fairley,

Thank you for posting in Apple Support communities. We understand that you are having trouble with a family calendar syncing and sharing and this issue showed up after your wife's iOS was updated, and the same issue is happening on her Mac that has not been updated. We would love to provide you support on this.

This resource tells you what to check when Calendars are removed or aren't syncing: If your iCloud Contacts, Calendars, or Reminders won’t sync

This resource tells you how to make sure that your iCloud Calendars are on and syncing on both iOS and macOS: Turn iCloud features on or off

Thank you for allowing us to support you.

Have an awesome and productive day!

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Answer 3

Aug 18, 2021 8:20 AM in response to jdo_apple

Thanks for your reply. I have already checked everything in these resources without success. I finally contacted Apple Care and they have since escalated the problem to Engineering. I will post a follow up when I can.

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