Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

14.7.1 iPhone 7 no service

I updated my iPhone 7 to 14.7.1 (from 14.7) and now I have no phone - no cellular data, no voice, no service. Yesterday it gave me service now and then when I restarted. Today it’s not even doing that, and the “cellular” screen is blank. It’s also restarting randomly. Any ideas?

iPhone 7, iOS 14

Posted on Aug 17, 2021 9:42 AM

Reply
Question marked as Best reply

Posted on Aug 21, 2021 4:34 PM

I'm having the same issue with my Iphone 11 Pro.


After the update to 14.7.1, the phone can't stay connected to cellular data reliably.


Apple customer support assures me they have an engineer working on my case but it's now been at least 2 weeks that I'm phoneless. Had to put my sim card in a dumb phone I had lying around or otherwise I was sh*t out of luck.


Apple doesn't want to do anything about it because apparently not enough people are having this issue so it hasn't hit their radar but when I look up this problem, there are TONS of cases out there.

2 replies
Question marked as Best reply

Aug 21, 2021 4:34 PM in response to WetHen234

I'm having the same issue with my Iphone 11 Pro.


After the update to 14.7.1, the phone can't stay connected to cellular data reliably.


Apple customer support assures me they have an engineer working on my case but it's now been at least 2 weeks that I'm phoneless. Had to put my sim card in a dumb phone I had lying around or otherwise I was sh*t out of luck.


Apple doesn't want to do anything about it because apparently not enough people are having this issue so it hasn't hit their radar but when I look up this problem, there are TONS of cases out there.

14.7.1 iPhone 7 no service

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.