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my tv devise light flash's

Posted on Aug 17, 2021 3:13 PM

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Posted on Aug 17, 2021 10:45 PM

A continuously flashing status light indicates a failure to start up properly.

If a restart of the box doesn’t improve the situation, then the system software may need to be reinstalled. If you can’t access the on-device menus for a restore, then the restore has to be done externally, through a computer. Unfortunately, for the 4K model, users can’t do this themselves. Contact Apple to have it serviced. Restore your Apple TV - Apple Support

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Question marked as Top-ranking reply

Aug 17, 2021 10:45 PM in response to Wyght

A continuously flashing status light indicates a failure to start up properly.

If a restart of the box doesn’t improve the situation, then the system software may need to be reinstalled. If you can’t access the on-device menus for a restore, then the restore has to be done externally, through a computer. Unfortunately, for the 4K model, users can’t do this themselves. Contact Apple to have it serviced. Restore your Apple TV - Apple Support

Aug 18, 2021 8:27 AM in response to Wyght

Do you have any idea how much they charge to do that

I shouldn’t speak for Apple; they would tell you that. It should be one of your questions when contacting them (e.g. “If there are costs, then let me know your price quote”). It may not be the same in every country or region, and a restore of the software may not be the only issue. (I’ve heard stories ranging from “free” to “buy a new one”.) Be sure to ask for a “restore”, not a “repair”. Repair is a differently priced service (with fixed costs in most countries).


All this assuming the A1842 4K (2017) model, which doesn’t have a USB port to do an external restore yourself.

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