Hi,
I have a Mac Mini M1 and use a Logitech MX Master 3. So far so good... the issue is that the mouse wheel stops working after about 30 minutes or so unless I restart. This repeats over and over again, also a software update didnt help. Do you guys have any idea how to solve that?
Thank you
Hello all. Are you using the Logitech Options software? I also use the MX Master and had odd behaviors. When I downloaded and updated Logitech Options, it resolved them.
My issues included the scroll wheel failing to scroll and secondary buttons failing to work.
When installing, it may require you to give access to Options in Security & Privacy > Privacy > Accessibility. Checking on that alone, might help resolve issues.
Information here: https://www.logitech.com/en-us/product/options
Hello all. Are you using the Logitech Options software? I also use the MX Master and had odd behaviors. When I downloaded and updated Logitech Options, it resolved them.
My issues included the scroll wheel failing to scroll and secondary buttons failing to work.
When installing, it may require you to give access to Options in Security & Privacy > Privacy > Accessibility. Checking on that alone, might help resolve issues.
Information here: https://www.logitech.com/en-us/product/options
I have had the same problem since the last update. The USB mouse will not scroll. Did the "safe mode" start-up, and checked other user accounts, nothing fixed the problem. This happened immediately after the last update. Mac Mini (2018) Big Sur 11.5.2
Hello, Valtyr! Thanks for reaching out to Apple Support Communities.
We've reviewed your question and it looks like you’re running into some unexpected behavior with your mouse. It's understandable that you'd want this resolved, so allow us to assist with that. Let’s start out by testing to see when this behavior occurs.
First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac.
Next, let's see if this behavior persists in a second user account on your Mac. If you have a second account, please log into that and see how it works. If you don't have one you can use, please follow these steps to make a test account that can be deleted later: Set up users, guests, and groups on Mac.
Please let us know how these tests go. We're here for you. Have a fantastic day!
Logitech Mouse Wheel stops working
