Icloud issue

I am trying to manage my icloud storage but when i pull up the icloud drive on finder i am directed to the system preferences window which directs me back to the icloud drive in finder. the Icloud drive in finder is empty, but the system pref icloud is 24g

iPhone 11, iOS 14

Posted on Aug 19, 2021 2:27 AM

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1 reply

Aug 19, 2021 9:01 AM in response to InVinsybll


If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive . ICloud shows no documents on it.


It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .


Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .


You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .


Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .

https://support.apple.com/en-in/guide/mac-help/mchlp1774/10.14/mac/10.14

By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .


You have opened system > appleid icon > click on side bar > iCloud , here 24 GB is shown as you have turned on applications Turn iCloud features on or off - Apple Support like notes , mails , photos which also consume iCloud storage , not only documents store the space .

See the article https://support.apple.com/en-in/HT204247

Change iCloud preferences for your Apple ID on Mac - Apple Support

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Icloud issue

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