You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pencil 2 not charging after installing ipados 14.7.1 update

After installing ipados 14.7.1 update on my ipad pro, my apple pencil 2 is not charging. I have deleted and paired again over and over. I have also forced restart with no luck.


Any ideas on how to solve this or just to wait for a new update from apple that fixes the issue?

Also can’t seem to uninstall and go back to ipados 14.6.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Aug 19, 2021 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2021 10:33 AM

luvenora Said:

"Apple pencil 2 not charging after installing ipados 14.7.1 update: After installing ipados 14.7.1 update on my ipad pro, my apple pencil 2 is not charging. I have deleted and paired again over and over. I have also forced restart with no luck. Any ideas on how to solve this or just to wait for a new update from apple that fixes the issue? Also can’t seem to uninstall and go back to ipados 14.6."

-------


Troubleshooting Apple Pencils:


Use these Links:

Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make sure that Bluetooth is enabled


Be certain there is power to your Apple Pencil


Successfully pair and charge your 2nd Generation Apple Pencil

3 replies
Question marked as Top-ranking reply

Aug 19, 2021 10:33 AM in response to luvenora

luvenora Said:

"Apple pencil 2 not charging after installing ipados 14.7.1 update: After installing ipados 14.7.1 update on my ipad pro, my apple pencil 2 is not charging. I have deleted and paired again over and over. I have also forced restart with no luck. Any ideas on how to solve this or just to wait for a new update from apple that fixes the issue? Also can’t seem to uninstall and go back to ipados 14.6."

-------


Troubleshooting Apple Pencils:


Use these Links:

Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make sure that Bluetooth is enabled


Be certain there is power to your Apple Pencil


Successfully pair and charge your 2nd Generation Apple Pencil

Aug 19, 2021 10:36 AM in response to luvenora

luvenora Said:

"Apple pencil 2 not charging after installing ipados 14.7.1 update: [...]Any ideas on how to solve this or just to wait for a new update from apple that fixes the issue?[...]"

-------


Provide Apple Feedback:

Report this to Apple.  Apple may not get back you, but the more feedback they receive on this, the more they will know what issues are occurring, and what to include in updates to come..

  1. Go Here: Feedback - iPad - Apple
  2. Select: "But Report" for "Feedback Type"
  3. Comment: on when you came across this, and how you have troubleshot this, thus far
  4. Proceed form there as necessary

Aug 19, 2021 10:38 AM in response to luvenora

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

Apple pencil 2 not charging after installing ipados 14.7.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.