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marlena154 Author

Level 1

4 points

Face ID not working. Settings up to date

Face ID not working. Software up to date.

iPhone 11

Posted on Aug 20, 2021 3:07 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Aug 20, 2021 3:15 AM

See this support article:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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Face ID not working. Settings up to date

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