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Mac Mail formattting issues

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...

Posted on Aug 20, 2021 9:53 PM

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Posted on Aug 21, 2021 8:52 AM

Jefferson_cpt wrote:

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...


You can see if there is anything here:


Change Viewing preferences in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


if no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

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1 reply
Question marked as Best reply

Aug 21, 2021 8:52 AM in response to Jefferson_cpt

Jefferson_cpt wrote:

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...


You can see if there is anything here:


Change Viewing preferences in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


if no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Mac Mail formattting issues

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