Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mail formattting issues

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...

Posted on Aug 20, 2021 9:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2021 8:52 AM

Jefferson_cpt wrote:

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...


You can see if there is anything here:


Change Viewing preferences in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


if no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 21, 2021 8:52 AM in response to Jefferson_cpt

Jefferson_cpt wrote:

Im using Mac Mail 13.4 on Os Catalina using a 2019 MacBook Pro– recently I have been unable to colourise text in mail – ie change the colour of text in an email or the background colour of text – I've restarted, trashed my preferences file "com.apple.mail-shared.plist" and this has not helped – any ideas? Theres nothing online about this – pls help...


You can see if there is anything here:


Change Viewing preferences in Mail on Mac - Apple Support


Mail User Guide for Mac - Apple Support


if no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Mac Mail formattting issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.