Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

screen goes black randomly

i just bought a second hand phone from a cellular repair shop and it has been working great except for the fact that the screen randomly goes black but the phone is still on. I click the side button and can hear it turn on and off but I can’t see the screen after a few minutes the screen will turn on again. Can anyone help? I have the Iphone XSMax . Anyone having similar problems?

iPhone XS Max, iOS 14

Posted on Aug 21, 2021 8:10 PM

Reply
Question marked as Best reply

Posted on Aug 21, 2021 8:18 PM

taijah178 Said:

"screen goes black randomly: i just bought a second hand phone from a cellular repair shop and it has been working great except for the fact that the screen randomly goes black but the phone is still on.[...]"

-------


Return This:

Take it back to this cellular repair stop. It seems to be a damaged device.

1 reply
Question marked as Best reply

Aug 21, 2021 8:18 PM in response to taijah178

taijah178 Said:

"screen goes black randomly: i just bought a second hand phone from a cellular repair shop and it has been working great except for the fact that the screen randomly goes black but the phone is still on.[...]"

-------


Return This:

Take it back to this cellular repair stop. It seems to be a damaged device.

screen goes black randomly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.