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Level 1

4 points

My iphone xs max is stuck on the apple loading/startup scree, how do i fix this?

My iphone freeze and wont turn on & stuck in apple logo

iPhone XS Max, iOS 13

Posted on Aug 22, 2021 10:31 PM

Top-ranking reply

Level 10

149,556 points

Posted on Aug 22, 2021 11:35 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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