You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2nd hand ipad just bought at garage sale but need activation lock off how do i do this without a

Not sure what size this IPad is but the Model A1403

Posted on Aug 23, 2021 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2021 3:27 AM

As is, the iPad is useless to anyone other than the previous owner.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


The All Too Common SAD Reality of Buying … - Apple Community

2 replies
Question marked as Top-ranking reply

Aug 23, 2021 3:27 AM in response to barbie174

As is, the iPad is useless to anyone other than the previous owner.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


The All Too Common SAD Reality of Buying … - Apple Community

2nd hand ipad just bought at garage sale but need activation lock off how do i do this without a

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.