Removing incorrect birthday event from calendar when it doesn't appear in contacts

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Level 1

9 points

Removing incorrect birthday event from calendar when it doesn't appear in contacts

Hi

I have an incorrect birthdate showing up on my Apple Calendar that I can't delete or edit. What I mean is that on a particular day this person's birthday shows up as two events. On my calendar, it reads "XXX's 49th Birthday" and also "XXX's 50th birthday". The 50th is the correct one and the one that is connected to the birth date for that person in Contacts. When I click on the 49th birthday event and click "show in contacts", it takes me to that person's card in Contacts with the correct birth date. This is only happening on my Mac. On my iPhone calendar there is only the correct birthday event showing up.

I am not importing/subscribing to any calendar where the incorrect date could be imported from as far as I can tell (plus the second event should show up in my iPhone calendar too which it doesn't).

Any suggestions?

Thanks.

Francois

2018 MBA MacOS 11.5.2

Iphone 11 Pro iOs 14.7.1

MacBook Pro 13″, macOS 10.15

Posted on Aug 23, 2021 5:43 AM

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Answer 1

francois241 Author

Level 1

9 points

Aug 24, 2021 12:59 PM in response to MichelleT18

Thanks, Michelle. I unselected synching contacts from my gmail account in system preferences/ accounts and it seems to have solved it. None of the gmail contacts actually had the wrong birth date though so it's still a mystery why this solved it. Let's hope it stays that way.

Thanks for your help.

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Answer 2

Aug 24, 2021 9:38 AM in response to francois241

Understood Francois,

Do you synchronize your contacts through any other sources, such as an email account or Outlook account? If so, check those sources and see if there is a birthdate field that is incorrect.

Keep us informed!

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Answer 3

mario49

Community Specialist

Aug 24, 2021 6:44 AM in response to francois241

Hello Francois,

We understand that there's a wayward birthday entry in your calendar that isn't correct. We'd recommend going back into that contact and remove the birthday. Refresh the calendar and the entries should go missing. Then, input the correct birthday and refresh calendar to see if just the correct entry shows.

Update contact information in Contacts on Mac

Thanks for using Apple Support Communities!

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Answer 4

Aug 24, 2021 11:24 AM in response to francois241

Thanks for giving that a try Francois,

Given what you're experiencing, we'd recommend that you Contact Apple Support to look into this directly with you. They can help see why this entry is stuck.

Thanks for using Apple Support Communities!

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Answer 5

francois241 Author

Level 1

9 points

Aug 24, 2021 7:47 AM in response to mario49

Hi Mario,

I had already tried your suggestion before posting my question and it did not work. The correct birthday event disappeared. The incorrect one stayed. Then when I inputed the right birth date in the contact card again, the correct birthday event reappeared. The incorrect one never left my calendar.

Any other suggestions?

Thanks.

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Answer 6

francois241 Author

Level 1

9 points

Aug 24, 2021 10:16 AM in response to francois241

Update:

I deleted the card from contacts and the birthday event is still in my calendar! When I click on the event and then click on "show in contacts", Contacts opens but the selected card is not connected to the event or the person.

Any suggestions? This is quite annoying.

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Removing incorrect birthday event from calendar when it doesn't appear in contacts

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