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A new hard disk has been named as the system photo library for Photos. 63,000 images reside in iCloud. Since the transfer of the library to the new disk, 3,000 original sized images have downloaded from the cloud...in over a week. The ISP has 400 mbps - plenty fast. Any ideas if this download process can be sped up?
Hello smithrog34.
Welcome to Apple Support Communities. We understand that moving your photos from your photo library to another disk is taking longer than expected. We’re happy to help.
Does it show that you are still connected to the Internet? Is your Mac still awake when the photos are transferring? How are you transferring the photos? These answers can assist us in getting on the path to a resolution.
We recommend the steps here: Move your Photos library to save space on your Mac - Apple Support
Here’s some additional information on downloading iCloud Photos: Download iCloud photos and videos - Apple Support
Let us know if you have further questions.
Take care.
Check the network speed https://www.speedtest.net
At the end of month most of data storage is consumed , you might have taken plan from internet service provider , there are thousands of photos and it will take days to sync , if other data is also still syncing then also network speed will be slowed , either purchase a new plan or wait for next month in the beginning days of month the network speed is fast .
If these photos are were from different iPhones signed in with same Apple ID and password on the same network , syncing will slow using wifi .
The fastest method is connecting iPhone and Mac using usb cable see some articles About syncing your Mac and your devices - Apple Support
Sync content between your Mac and iPhone or iPad - Apple Support
Sync films between your Mac and iPhone or iPad - Apple Support
Hi smithrog34.
Are you able to download your photos now? If not, what is the exact error message that you’re getting?
If not, please use the steps in the section titled “Restart” to restart your Mac here: Log out, sleep, wake, restart, or shut down your Mac - Apple Support Restart your router. Are you able to download your photos after fully restarting your router aNd your Mac?
Let us know the results.
Take care.
Only 3000 photos with full resolution have downloaded , what is the status of icloud storage space Check your iCloud storage usage online or on any device - Apple Support
So that rest of photos can download , it also depends what is the format for rest of photos that were created Using HEIF or HEVC media on Apple devices - Apple Support
Read Change preferences in Photos on Mac - Apple Support
Set up and use iCloud Photos - Apple Support
Get help with the Photos app on your Mac - Apple Support
Thanks for the assist. The iMac was set to put hard disks to sleep. That was turned off.
These are downloading via iCloud, through Photos. The app is set to download originals. This iMac has an ethernet cable connected at all times, so it is always connected, at high speed.
Most of the images are in jpeg format; some are in RAW; some are in Apple format from several versions of iPhones.
There is plenty of free iCloud storage. The simple issue is the download speed from the cloud. At this pace, the full resolution images would likely take a month to download onto the new disk.
It's all good now. The iMac was logging out after X amount of time. That has been stopped. The iMac is running 24/7. 10,000 original-sized images have been downloaded from iCloud to the new drive. Thanks for the assist. 470Mpbs from the ISP with no data cap should have these done in another 4-5 days.
iCloud Photos
