my scanner hp3830 seems to have a malware
I have a hp 3830 and when I try and scan I get a "scanner 3" pop up that says it can't connect
I have a hp 3830 and when I try and scan I get a "scanner 3" pop up that says it can't connect
Please read the following user tip and restate your question/problem in detail:
Writing an Effective Apple Support Communities Question - Apple Community
What Mac model and year do you have?
What system version are you running?
Did you run any system updates just prior to this happening?
Is your scanner the HP OfficeJet 3830 All-in-One Printer? If so it's AirPrint capable according to this Apple document: About AirPrint - Apple Support
so do the following:
1 - go to the System/Printers & Scanners preference pane.
2 - Control (right) - click on the HP items and select "Reset Printing System" from the contextual menu:
3 - click on the + button at the bottom left and add the printer back while choosing the AirPrint option.
Please read the following user tip and restate your question/problem in detail:
Writing an Effective Apple Support Communities Question - Apple Community
What Mac model and year do you have?
What system version are you running?
Did you run any system updates just prior to this happening?
Is your scanner the HP OfficeJet 3830 All-in-One Printer? If so it's AirPrint capable according to this Apple document: About AirPrint - Apple Support
so do the following:
1 - go to the System/Printers & Scanners preference pane.
2 - Control (right) - click on the HP items and select "Reset Printing System" from the contextual menu:
3 - click on the + button at the bottom left and add the printer back while choosing the AirPrint option.
Hi,
Anything of interest in the following article?
'You do not have permission to open the application' when using a scanner on Mac - Apple Support
Also, see (FAQ) How do I use the printer functions and settings with AirPrint? about scan options in the HP article https://support.hp.com/us-en/document/ish_1994828-1994872-16.
How are you trying? Has it ever worked before? Have you tried directly from image capture?
my scanner hp3830 seems to have a malware