You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locate iTunes backups in Catalina

My phone recently became broken, so I'm trying to restore my new phone to an older backup. The problem is that I also recently updated to os Catalina, so iTunes (and all my iTunes backups) are gone. If I plug in the new phone, it doesn't recognize it, and doesn't prompt anything about asking to restore to a backup. I thought I had an iCloud backup as well, but apparently not.

iPhone 12, iOS 14

Posted on Aug 23, 2021 3:29 PM

Reply
3 replies

Locate iTunes backups in Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.