Two airpod pro cases won't charge
suddenly I have 2 airpod charging cases that won't charge. I have no idea what is happening. I've tried the wireless and the direct wired - nothing
User profile for user:
MVegas21
User level:
Community Specialist
Hi gena281,
Welcome to the Apple Support Communities. It sounds like you have two AirPods cases that aren't charging, so let's see how we can help. You've had a chance to review If your AirPods won’t charge, which is a great first step to take. Just to confirm, have you had a chance to try a different charging cable? It's also a good idea to test with different wall outlets. Although this is happening with multiple cases, see if you're able to reset your AirPods with these steps: How to reset your AirPods and AirPods Pro.
If none of those steps help, contact Apple Support directly. They can be reached here: Get Support, or by calling the most applicable phone number listed here: Contact Apple for support and service.
Take care.