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Camera shuts off automatically when in portrait mode

When I try to click photo on my iPhone 12 mini in portrait mode, some times camera shuts off automatically until I restart my device.


Can you please resolving this issue, as it irritates when you need it most and this happen !!!

iPhone 12 mini, iOS 15

Posted on Aug 24, 2021 5:35 AM

Reply
1 reply

Aug 25, 2021 6:46 AM in response to navtejkalsi

Hello Navtejkalsi,


Thank you for using Apple Support Communities. Based on your post, your iPhone 12 mini Camera app stops responding when using Portrait Mode. We'll do our best to assist.


We'd check for any possible saved settings and return them to default settings to test: Save camera settings on iPhone


Test the normal Photo setting on the front and rear cameras. Does the back camera work as expected?


If you find this may be hardware related, consider bringing it by for an inspection.


This can help to prepare you for the visit: Get your iPhone, iPad, or iPod touch ready for service


Use this link to select your region and search nearby: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care.

Camera shuts off automatically when in portrait mode

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