Camera video sound

iPhone 12 max pro. I’ve had it for 2 months and just recently when I record a video the sound is barely able to be heard for the first 10-15 seconds during playback. After 10-15 seconds the video plays normally. I have checked that volume is up, phone is not muted, no speakers are obstructed. I have restarted the phone. Nothing has changed.

iPhone 12 Pro Max, iOS 14

Posted on Aug 24, 2021 2:41 PM

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1 reply

Aug 25, 2021 10:50 AM in response to Ayesha76

Hi Ayesha76,


Welcome to the Apple Support Communities!


We are happy to help with the issue you are having with your video playback not able to be heard for the first 10-15 seconds. Great to hear you tried restarting your device. You should make sure you are running the latest version of software. Learn how to Update your iPhone, iPad, or iPod touch here. You should also try force quitting your Photos app and re-open it and see if the same thing happens when you play your video. Learn how to Quit and reopen an app on iPhone here. 


Let us know if that helps!

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Camera video sound

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