I reinstalled the Apple TV APP AND GET TO THE HOME SCREEN BUT CANNOT ACCESS ANYTHING

I reinstalled the Apple TV app and get a picture but cannot scroll or get sound.

UNU7100,

Posted on Aug 24, 2021 5:39 PM

Reply
2 replies

Aug 24, 2021 10:15 PM in response to 8183duke

Hi 8183duke,

Welcome to the Apple Community, where some of us do our best to help each other.


Apple support have articles online to help guide you:


Watch on Samsung Smart TVs

You just need an Apple ID to sign in:.

(A single Apple ID and password gives you access to all Apple services)

https://supporhttps://supporthttps://support.apple.com/en-us/HT207254


How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/


All the ways to watch Apple TV+ and more

https://support.apple.com/en-au/guide/tvplus/welcome/web


Watch movies, TV shows, and live content in the Apple TV app

https://support.apple.com/en-us/HT207254


For settings, etc:

Apple TV App User Guide

for smart TVs and other devices

(Tip: Click on Table of Contents at the top, for topics and details)

https://support.apple.com/en-au/guide/tvapp/welcome/web


Eg: How to sign in to the Apple TV app

https://support.apple.com/en-au/guide/tvapp/atvbf947803a/web


Hope this helps you begin watching ok :)

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I reinstalled the Apple TV APP AND GET TO THE HOME SCREEN BUT CANNOT ACCESS ANYTHING

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