My MacBook Air isn't finding my HP OfficeJet Pro 9010 Series Printer

What do I need to do to make my MacBook Air detect my HP OfficeJet Pro 9010 series printer


MacBook Air 13″, macOS 11.4

Posted on Aug 24, 2021 9:00 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 5:19 AM

Hi,


The HP OfficeJet Pro 9010 All-in-One Printer is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology, so you should not have to install additional drivers from the printer manufacturer (if the printer and the computer are connected to the same network). Also, see https://support.hp.com/us-en/document/ish_1994828-1994872-16 .


Software from the printer manufacturer may or may not add functionality. Drivers will be needed for a USB connection.


If necessary, reset the printing system, and re-add the printer to use AirPrint.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


The following procedure will help all devices to become properly registered for AirPrint:

Power off the router, the printer, the computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all other devices/computers.

2 replies
Question marked as Top-ranking reply

Aug 25, 2021 5:19 AM in response to WalGreen

Hi,


The HP OfficeJet Pro 9010 All-in-One Printer is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology, so you should not have to install additional drivers from the printer manufacturer (if the printer and the computer are connected to the same network). Also, see https://support.hp.com/us-en/document/ish_1994828-1994872-16 .


Software from the printer manufacturer may or may not add functionality. Drivers will be needed for a USB connection.


If necessary, reset the printing system, and re-add the printer to use AirPrint.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


The following procedure will help all devices to become properly registered for AirPrint:

Power off the router, the printer, the computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the computer. Finally, power on all other devices/computers.

Aug 24, 2021 9:15 PM in response to WalGreen

WalGreen Said:

"What do I need to do to make my MacBook Air detect my HP OfficeJet Pro 9010 series printer"


Two Things:


A. Get the correct drivers.

Important: Get the drivers directly from the manufacturer (HP), and none other. Getting it elsewhere, you may end up installing malware or spyware. Go Here: Software and Drivers for HP OfficeJet Pro 9010 All-in-One Printer - HP Support


and...


B. Chat with HP

Using this link, ask HP where to go from here: HP Virtual Agent

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My MacBook Air isn't finding my HP OfficeJet Pro 9010 Series Printer

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