Hi guys, my Face ID stopped working, even my front camera is working perfectly, when I set the mode "Portrait" it shows " Move further away" and doesn't get the normal "blur" around my face as it should get.
I've already tried to restart my phone a lot of times, also I've tried to set up Face ID again, however unsuccessfully.
iPhone 11 Pro, iOS 14
Hello vinicarnevali,
Thanks for reaching out through the Apple Support Communities about that issue with both Face ID and Portrait mode.
Is your iPhone all up-to-date per the steps in this article? If an alert says Face ID has been disabled on your iPhone or iPad Pro
If so, you’ll want to reach out to Apple Support so they can look into your service options further: Contact Apple Support
Take care.
Face ID - True depth issue.
